FAQ English Knowledge Base FAQ English Do you have technical support in Spanish? Do I have to pay for downloading the App on my mobile? After the contract ends, for how long can I get stored my data? Is it possible to buy the modules separately? Can I get the ECPunch in any country in the world? What is the scheduled time for technical support? May I use ECPunch on my laptop and on my mobile appliance? Is ECPunch available for Android and iOS? Can I improve my storage capacity on the platform? What is ECPunch´s storage capacity? Where do you keep the information I upload to the platform? Can I define different roles on the platform? How often do you update the platform? Will ECPunch cost get higher after the second year of the contract? Do I need Internet access to use ECPunch? Can I delete inactive users on the platform? Can I finish my membership at any time? Is there any referrals program in the company? If I need technical support, who should I contact? Do ECPunch updates have any additional cost? What kind of payment pland does ECPunch have? Is there any free period of time to use the digital tool?